All those interested in Hospital Visitation Ministry – on behalf of their own congregation or as a registered hospital volunteer – are encouraged to join us for lunch on Thursday, May 17th, 1 to 2pm here at the hospital.
The topic will be: Effective Communication – Crucial Conversations Ch 5: Make it safe: How to make it safe to talk about almost anything
In this chapter, the authors address the issue of safety in our conversations – i.e. being able to speak honestly without people feeling threatened or moving toward a defensive fight or flight, silence or violence response. How often has there been an issue in your ministry that you wanted to address with someone, but were unsure of how to approach it – how to “broach the subject” with the person. You sense that it is a delicate topic and that it would be easy for people to feel threatened or have hurt feelings. This conversation will focus on how to work on safety in our conversations. This also builds on the Family Systems Theory conversations that we have had (see http://kengcrawford.com/coaching/family-systems-theory/).
Most of our ministry requires effective communication of care and compassion, of ideas about self, God, life, about choices and consequences. For the coming months, we will be working through the book Crucial Conversations, (see www.crucialconversations.com to learn about the book or order your copy) I have prepared a handout for each session that summarized the book, but you will find the discussion much more rewarding if you read the book for yourself. It is easy to read, and provides insights with practical tips for more effective communication when the results truly matter. You will also develop skills for helping other people improve their communication skills at home, at work, and even with God. You can also access my chapter outlines at http://kengcrawford.com/crucial-conversations/ .
This is a good meeting to attend for those desiring a volunteer opportunity with the hospital, as well as those who are simply exploring various ministry opportunities and would like to learn more about hospital ministry and dialogue with those who are currently involved. Our goal is to supplement the training and education that you may have received in your own congregation or other settings.
My role here at Twin Creeks is a complement to my work as Pastor of Forest Grove Christian Church, so I understand the importance of caring listening in the congregational and hospital settings.